The UI DIRECT Student Record System - an integral component of the campus's new on-line registration and student records system - became operational this week. Conversion of the existing Longitudinal Student Record System (LDB) to a new relational database manager is the second implementation phase associated with the on-line project. The new Student Record System - also known as LDB/2 - has been tested extensively and orientation sessions for users were held recently, according to project manager Larry Mann. "Despite this testing, as with any new system, LDB/2 users may experience problems during the first few weeks of its initial operation," Mann said. "The campus goal is to answer questions and resolve problems quickly by providing technical and application support for users." Mann said departments should address workstation and local network questions to their local technical support staff. End users and local technical staff may contact the CCSO Resource Center, 244-1258 or firstname.lastname@example.org, for additional help with problems or questions relating to UIUCnet, the campus backbone network. The AISS Help Desk also can provide technical assistance on a broad range of issues. Users may contact the AISS Help Desk at Users may contact the AISS Help Desk at 333-3102, $email@example.com or firstname.lastname@example.org. Questions or problems concerning the UI DIRECT Student Record System (LDB/2) application should be directed to the Office of Admissions and Records LDB/2 hot line, 333-9263 or email@example.com. AISS, CCSO and OAR support services have established liaison procedures to respond quickly to any technical or application questions or problems concerning LDB/2 and will route calls to the appropriate specialists if necessary. "The assistance of users in reporting problems will be appreciated during the 'settling in' period for the new student record database," Mann said.